Privacy Policy

At Cruze, we value and prioritize your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) and other applicable regulations.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and profile photo.
• Vehicle Information: Details of registered vehicles for users offering rides.
• Location Data: Real-time location data to facilitate ride requests and offers.
• Device Information: IP address, device type, and app usage statistics.
• Payment Information: If applicable, details related to payment processing.

2. How We Use Your Information

Your information is used to:

• Facilitate carpooling services, including ride requests and offers.
• Enhance user experience and improve our platform.
• Communicate with you regarding updates, promotions, and support.
• Ensure safety and security for all users.
• Comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Other Users: Limited information (e.g., name, profile photo, location) is shared with matched riders.
• Third-Party Service Providers: For app functionality, such as payment processors or cloud services.
• Law Enforcement: If required by law or to protect user safety.

4. Data Security

We implement robust security measures, including encryption and access controls, to protect your data. However, no system can guarantee 100% security, and we encourage you to protect your login credentials.

5. User Rights

Under Pakistani law, you have the right to:

• Access and request a copy of your data.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal or contractual obligations.
• Withdraw consent for data processing.

6. Retention of Data

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

• Email: privacy@cruzeapp.com
• Phone: +1-800-CRUZE

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email or app notifications.